SECTION A $[40$ MARKS$]$

Read the article below and answer ALL the questions that follow.

Recent advancements in Natural Language Processing have opened up new possibilities for the development of large

language models like ChatGPT, which can facilitate knowledge management in the design process by providing designers

with access to a vast array of relevant information. However, integrating ChatGPT into the design process also presents

new challenges. In this paper, we provide a concise review of the classification and representation of design knowledge,

and past efforts to support designers in acquiring knowledge. We analyze the opportunities and challenges that ChatGPT

presents for knowledge management in design and propose promising future research directions. A case study is

conducted to validate the advantages and drawbacks of ChatGPT, showing that designers can acquire targeted knowledge

from various domains, but the quality of the acquired knowledge is highly dependent on the prompt. QUESTION $2(20$ Marks$)$

Assuming you are part of the development team, focused on designing ChatGPT for knowledge management, report on

how you would maximise the efficiency of knowledge management systems through ChatGPT.