Question: SECTION A [60 MARKS] Read the case study below and answer the questions that follow. Company B is a manufacturing company that manufactures shoes. The
SECTION A [60 MARKS] Read the case study below and answer the questions that follow. Company B is a manufacturing company that manufactures shoes. The company is located in Lagos, Nigeria and was established 15 years ago. It is a family owned business and presently has 57 employees. It was the owners notion to adopt some forms of ICT in the organization. The owners believe that ICT would bring about improved productivity and also assist in increasing sales. The companys goal is to satisfy their customers at minimum cost via the product they manufacture. As a company, they have competitors that are also in the manufacturing business. The ICT infrastructure in the company is the internet and it also, uses Microsoft Office. The company decided to adopt the internet when one of the owners, now the manager realized that the world is going global so there was a need for advancement as an organization in order not to be left behind. Also the entire management of the company believes that people require timely and accurate information nowadays to enable them make immediate decisions. Therefore, the company decided to use some form of ICT, such as the internet to stay competitive. Use of ICT in Company B Company B uses the internet to send emails, obtain information about products and to maintain contact with customers. Irrespective of the fact that the owners decided to adopt ICT in order to make information available at all times, they also decided to implement ICT due to the stress of manual data processing which was referred to as cumbersome. The company believes that ICT enables easy analysis of data and it brings about development. Company B comments that: ICT makes our work easy, it helps the company to retrieve and send information speedily. In the past, we constantly searched the shelves for files which was always time consuming but with ICT, customers records are now stored in the computer thereby making information retrieval stress-free. Also we no longer spend time travelling to places to deliver vital documents to our business partners or spend money trying to deliver these documents via courier as we can now send documents via email with the presence of the internet. [Company B Manager]. Company B assumes that the use of ICT in the organization has increased information availability on a daily basis. It has also improved communication within and outside the company. The head of the companys IT department states that: With the use of ICT, we are now able to save our customers details such as telephone numbers and email addresses by putting them in a data entry sheet. This helps us as a company to easily send information to our customers. [Company B - Head of IT department]. Having internet presence also helps the company to obtain market statistics whenever needed. Therefore, with the adoption of ICT such as the internet, Company B is able to communicate effectively and efficiently with their clients and also manage their companys data. Source: https://pdfs.semanticscholar.org/a9ac/5ae1ab46092b5e58dc5d570eedf53d27a1aa.pdf Based on the case study above, answer the ALL questions in this section. QUESTION ONE Data security safeguards digital data from unwanted access, corruption, or theft. It is a notion that imparts physical security to hardware and software devices and covers all aspects of information security. It is also believed that IT asset management is an essential part of business success. Advise Company B on the following 1.1 The importance of securing their data. (5 Marks) 1.2 The importance of having multiple layers of security in place to protect their operations. (5 Marks) 1.3 The role of IT asset management in an organization. (5 Marks) QUESTION TWO (15 Marks) Present to Company B THREE (3) types of data ownership and their respective responsibilities. QUESTION THREE (30 Marks) Discuss the positive impacts of technology on an organisation, individual and society. SECTION B [40 MARKS] Answer ALL the questions in this section. QUESTION FOUR (15 Marks) Information Technology investment requires THREE (3) phases of planning. Describe these phases. QUESTION FIVE (15 Marks) Identify and explain THREE (3) benefits of business intelligence. QUESTION SIX (10 Marks) Differentiate between data warehousing and data mining.
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