SECTION A MULTIPLE CHOICE QUESTIONS [10 marks] Answer ALL questions. Each question carries ONE (1) mark. Choose the best alternative answer.

1. Different groups perform different works in XYZ company, Loago, Boago and Kago are structural engineers who are well paid, confident and interact well within a group called Chesa. What kind of group is this? a. Apathetic b. Erratic c. Conservative d. Strategic

2. Bolemo has been working in Bobojane for more than ten years, suddenly the company has introduced a change, which will see a decrease in his salary is therefore resisting the change. What is the reason for resistance to this change? a. Selective perception b. Loss of freedom c. Economic implications d. Security in the past

3. Role incompatibility can be described as _______________. a. A situation where an individual is faced with diverse expectations that create conflict b. Lack of role clarity that makes an individual to not know what should be done c. An individual is faced with numerous roles such that they fail to perform some of them. d. A situation where an individual performs a role that is less than what they expected

4. ______________ are functions of attitudes. a. Instrumental b. Expressive c. Knowledge d. All of the above

5. Behaviour can be improved using the following except ____________. a. Imitation b. Punishment c. Incidental d. Extinction

6. Which of the following factors can be used internally to inspire the perception process? a. Threshold b. Retirement c. Repetition d. Contrast

7. A job can be designed using some of the following methods except _____________. a. Job enlargement b. Job enrichment c. Job satisfaction d. Job rotation

8. Which of the following theorists developed achievement motivation theory? a. Maslow b. McClelland c. Herzberg d. Alderfer

9. Olorato loves taking risks that are moderate. Which of the following motives is Olorato displaying? a. Achievement b. Competence c. Power d. Status

10. Katlego is a private company that pays vacation for the best performing employee of the year, this can be described as ______________. a. Flexible benefits b. Incentive pay c. Piece rate pay d. Fringe benefits