Section A Multiple-choice questions Choose the correct answer. 1. The systematic determination of the relative worth of jobs within an organisation, which results in an organisation's pay system, is called a _____ . (a) quality of work life system (b) performance appraisal system (c) job evaluation system (d) wage survey system 2. Which of the following is not an objective of compensation systems? (a) to motivate staff (b) to retain staff (c) to avoid skills obsolescence (d) to attract quality staff 3. Which of the following is the simplest job evaluation technique? (a) the ranking method (b) the factor comparison method (c) the classification method (d) the point method 4. Team-based incentive systems differ from traditional individual incentives by _____ . (a) goals and results that are established with the team in mind, not the individual (b) awards that do not differ significantly across members within the same team (c) a greater dependence on 360-degree feedback (d) all of the above 5. Which of the following is not a voluntary benefit? (a) a company car (b) unemployment insurance (c) a housing subsidy (d) life cover 6. Which of the following is not a consequence of job stress? (a) aggressive outbursts (b) forgetfulness (c) trouble with sleeping (d) job satisfaction 7. Organisational policies and strategies to control stress include _____ . (a) controlling the physical environment (b) maintaining a productive culture (c) preventative management

(d) all of the above

8. What are Employee Assistance Programmes (EAPs) designed to do? (a) to help employees who want to excel in an Olympic sport (b) to eliminate violence in the workplace by identifying and treating potentially violent employees (c) to help HIV-positive and AIDS-infected employees (d) to help employees whose job performance is suffering due to physical, mental or emotional problems 9. Most experts agree that safety commitment must begin with _____ . (a) middle management (b) the rank and file employee (c) top management (d) the line supervisor 10. Alcoholism has been known to cause a number of problems on the job. Which one of the statements about alcoholics is incorrect? (a) Even though absenteeism rates are rarely affected by alcoholism, productivity is often a problem that alcoholics have in the workplace. (b) Alcoholics may minimise contact with other workers and supervisors, which creates anti-social behaviour. (c) Negligence by alcoholics may cause accidents and injuries in the workplace. (d) Alcoholics may perform unevenly in terms of quantity and quality. [10] Section B Question 1 Briefly discuss the objectives of a compensation system. (10) Question 2 List the four job evaluation methods and discuss each one briefly. (16) Question 3 Briefly discuss the seven aspects to be taken into consideration when formulating a policy on AIDS. (14) Question 4 Name and describe five requirements for a successful Employee Assistance Programme (EAP). (10) Question 5 List ten duties of the employer in terms of the Occupational Health and Safety Act. (10) [60]