SECTION A

Straight Arrow Systems Corp

$[40$ MARKS$]$

Straight Arrow Systems Corp., located in Los Angeles, develops and builds custom systems. Its major customer is the military market. One of its current projects is to develop a personnel identification and tracking system, referred to as the PITS. Bob Slug is the team leader for the hardware development work package. There has been a higher than normal turnover of people on Bob's team. Today, Bob is just finishing up a brief orientation meeting with his newest team member, Brad. It is Brad's first day at Straight Arrow Systems. Brad recently graduated from a large university in southern California. His father is in the military, and prior to college, Brad lived in various countries where his father was stationed.

"Before I introduce you to the team at the weekly project team meeting this afternoon, I want to briefly give you some background on each of the people so you know what you've in for," Bob told Brad, as he rolled his eyes. He continued, "They certainly are a different group of characters. Sometimes I wonder how we get anything done. You'll probably eventually hear that we've had some turnover on the team, but I think it was for the best. There were people who just didn't fit in$,$ if you know what I mean." "First, there's the Asian lady; Yoko something or the other. I can't pronounce it so I just call her "Yoyo," Bob says with a chuckle. He continues, "Those people are good at detailed tasks so I pretty much assign her to double check the work of some other of the people. By the way, whenever she brings in lunch, it smells up the whole place, as you can imagine. Who knows what kinds of food they eat."