Question: SECTION B [15 MARKS] Instructions: Read the following scenario, and write a letter of about 200 words based on the situation below using the fully

SECTION B [15 MARKS] Instructions: Read the
SECTION B [15 MARKS] Instructions: Read the following scenario, and write a letter of about 200 words based on the situation below using the fully blocked format and open punctuation. Your company, Mimoy Sdn Bhd is selling health food such as konjac rice and noodle, almond flour, lakanto sugar, erythritol sugar and other low carb food. Your company's selling mechanism is either via your company website or Mimoy Shopee mall, an official mall selling the products on Shopee platform. Lately, you have received many complaints from your customers on the poor packaging, damaged products and late delivery After your internal investigation, you realise that the problem lies with the delivery company assigned by Shopee. Write a complaint letter to Shopee's General Manager. Explain in detail on the problems that you are currently facing, and include a specific action that you want Shopee to take. Invent necessary details to compose an effective letter

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