SECTION B $[60$ MARKS$]$

Answer ANY THREE $(3)$ questions in this section.

QUESTION $2(20$ Marks$)$

As the project manager responsible for overseeing the reconfiguration of engineering systems for Rain South Africa, you

have identified that the existing processes are leading to quality defects and require improvement. Demonstrate how you

would apply Six Sigma methodologies to enhance these processes, providing relevant examples to illustrate your

approach.

QUESTION $3(20$ Marks$)$

EThekwini Municipality, a fast$-$growing urban center, has initiated the Green City Bus Rapid Transport $($BRT$)$ Project with

the objective of easing traffic congestion and enhancing public transportation. This project will introduce dedicated bus

lanes along key highways, fifty $(50)$ new environmentally friendly buses, and upgraded bus stations equipped with realtime

passenger information. Keith Xola, the project manager, emphasised in his presentation to the municipal

management that stakeholder satisfaction is the most crucial project quality concept that must be prioritised to ensure

successful project delivery. Do you agree with his perspective? Justify your answer.

QUESTION $4(20$ Marks$)$

You are a project manager overseeing a team responsible for constructing a new office building for a corporate client. The

project involves various stakeholders, including the client's architecture, finance, and facilities management teams, as

well as external contractors and suppliers providing specialised services. The building aims to enhance the company's

operational efficiency, provide a modern workspace for employees, and attract potential clients. Given the complexity and

significance of the project, you understand the necessity of developing a comprehensive project quality management

plan. Critically discuss the contents and significance of this document.

QUESTION $5(20$ Marks$)$

In the context of a construction project aimed at developing a new community center, where control quality entails

monitoring and documenting the results of quality management activities to assess performance and ensure that the

project deliverables meet defined standards, examine the outcomes produced by the control quality process.