SECTION B

$[60$ MARKS$]$

Answer ANY THREE $(3)$ questions in this section.

QUESTION $2$

$(20$ marks$)$

As a proficient project manager, recommend the approach or method that should be implemented in enhancing the probability of effectively translating customer needs into suitable deliverables or product results. Your response should also reflect on how the approach should be implemented.

QUESTION $3$

$(20$ marks$)$

With reference to relevant examples, advise project managers on the significance of tree diagrams and affinity diagrams in managing project quality.

QUESTION $4$

$(20$ marks$)$

Is John Barito's assertion, as the senior project manager at Knowls Projects, that an internal quality policy is unnecessary due to the existence of accessible resources from other organisations, a viewpoint you concur with? Please support your stance with pertinent evidence to validate your perspective.

QUESTION $5$

$(20$ marks$)$

Mr$.$ Xhosa, the executive director of your organisation, has tasked you with redesigning the organisation's project quality framework in line with Philip Crosby's principles. In your response, analyse the components of your approach and highlight the key areas that the new framework will emphasize. Provide insightful reflections, incorporating relevant examples to illustrate your points.

END OF PAPER