SECTION B Instruction: Complete ALL questions. Question 1 Better Bank Limited is in the process of implementing a new computer system. The majority of workers are disgruntled about the change especially since the manager, Mr Cash, has not given them much information. A. Provide TWO (2) reasons that a study of organisational behaviour is valuable to managers like Mr Cash. (4 marks) B. Assess Kurt Lewin's approach to managing change. Make reference to the scenario above. (12 marks) C. Suggest TWO (2) reasons employees at Better Bank might resist the change being contemplated by the organisation. (4 marks) (Total 20 marks)