To provide you with an opportunity to show you have the requlred knowledge for thls unit. The answers to the following questions will enable you to demonstrate your knowledge of: > Give examples of how work relationships, and the cultural and social environment, can support or hinder achieving planned outcomes > Explain techniques for developing positive work relationships and building trust and confidence in a team including interpersonal styles, communications, consultation, cultural and social sensitivity, networking Explain the impact of legislation and organisational policies on workplace relationships > Describe a range of methods and techniques for communicating information and ideas to a range of stakeholders > Outline problems solving methods > Explain methods to resolve workplace conflict > Explain methods to manage poor work performance > Explain how to monitor, analyse and introduce ways to improve work relationships.