Question: Select a business process that could be outsourced. Determine the number of employees that would be impacted. Develop a plan of how many would be
Select a business process that could be outsourced. Determine the number of employees that would be impacted. Develop a plan of how many would be kept on in different positions or transferred and how many would be laid off. Provide an estimate of what the human resource cost would be for your organization to implement that change.
Take the business process identified in Exercise 2 and develop at least five KPIs that an outsourced service provider would need to meet.
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