Select a multinational Natural Resources/Mining company and evaluate it on the following Supply Chain Management criterias:

Order Management and Customer Service Application Criteria:

1. Relationship Between Order Management and Customer Service.

2. Order Management Phases Influencing the Order, Order Execution

3. CRM Customer Relationship Management

4. ABC Activity Based Costing.

5. Replenishment Cycle

Managing Inventory Application Criteria:

1. Effective Management of inventories and Return on Investment (ROI)

2. Uncertainty and Safety Stocks

3. Inventory Carrying Cost.

4. Push versus Pull approach.