Question: Select a position from O*Net (https://www.onetonline.org/). Scroll down to the Detailed work activities and craft a mini performance appraisal based on a few of the

Select a position from "O*Net" (https://www.onetonline.org/). Scroll down to the "Detailed work activities" and craft a mini performance appraisal based on a few of the activities identified. Example Items: Handles difficult customer service situations Understands how to make a real difference in customer experience Listens to customer concerns

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