Question: Select a product AND a service from the list below: Product: (i) Water kettle, (ii) Blood pressure measuring device Service: (i) Take-away fast-food shop, (ii)

Select a product AND a service from the list below: Product: (i) Water kettle, (ii) Blood pressure measuring device Service: (i) Take-away fast-food shop, (ii) Petro station For each of the selected product and service, describe how the dimensions of quality influence its acceptance by a customer. Your answer should contain at least SIX relevant dimensions out of the nine dimensions of quality as listed in the lecture materials.

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