Question: Select a service process used at a company with which you are familiar. Part 1 Describe why you selected the service process and organization that

Select a service process used at a company with which you are familiar.

Part 1 Describe why you selected the service process and organization that you chose.

Part 2 Build a service blueprint related to your selected process. List and define the service blueprint steps.

Part 3 Recommend one (1) area of improvement to the current service offering that could result in a positive change for the customers. Be sure to detail and support your recommendation.

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