Select all that apply

Useful suggestions for managing queues based on research in the banking industry are which of the following? Check all that apply.

Encourage customers to come during slack periods

Try to shift customers to online banking

Try to divert the customer's attention

Use loud colors to distract the customers from the wait

Inform your customers of what to expect

Train your servers to be friendly

Segment the customersSelect all that apply

Useful suggestions for managing queues based on research in the banking industry are which of the following? Check all that apply.

Encourage customers to come during slack periods

Try to shift customers to online banking

Try to divert the customer's attention

Use loud colors to distract the customers from the wait

Inform your customers of what to expect

Train your servers to be friendly

Segment the customers