Select all that apply

What are three things service providers should do to remain competitive in the increasingly crowded service sector?

Outsource nonessential functions

Maintain close relationships with suppliers

Provide customers with quality care and attention

Switch from traditional to nontraditional advertising

Continuously improve to maintain a competitive edge

Select all that apply

What are two goals of operations management?

to advertise the product

to create a domestic organization

to keep operations running efficiently

to create a good experience for the customer