Select the best answer for the question 7. Although bias to past experience can be costly, there can be some benefits if you're aware of your bias. How can bias be helpful in decision making? A. Relying on past experience can help you make decisions quickly and efficiently B. Bias can keep you from making risky decisions C. Bias can increase teamwork and cooperation OD. Decisions made with bias are almost always night Select the best answer for the question 8. When making changes, it's important to keep communication channels open to all workers because O A. communicating too much only makes people second-guess management O B. communication might cut off workers' ability to provide feedback and give input O c. communication can hide problems that don't need to be solved and give people the illusion of progress OP keeping people informed about change gives them the purpose and prevents rumors from spreading 9. What are primary resources? O A. Resources you can find exclusively on the Internet O B. Firsthand sources of information, such as written materials or interviews O C. Resources that come from a single source OD. Case studies and research papers that provide real-world examples Sered tre best answer for the question 10. Jameel is a supervisor on a production line. He and his team found a problem with the finishing step of a popular products manufacturing process. Agiten in the machinery has caused serious defects in the last five batches. These products are now packaged and ready to be shipped. What should Jameel do first O A. Call the customer and explain there will be a two week delay in delivery until they can get the probleme OB. Ask his team for alternate solutions to the problem C. Stop the machinery immediately and figure out exactly what's wrong to determine the extent of the damage to the product OD. Ship the damaged product so the customer doesn't get suspicious, and offer to place should the damage prove to be unacceptatie 12. Which of these results from relying strictly on past experiences to solve a problem? O A. Groupthink O B. Egocentrism O C. Divergence D. Bias 11. Hale is a warehouse supervisor who needs to understand the risks involved with implementing a new storage solution with his team. He needs to understand emportance of assessing risks but is having difficulty doing so. How would you best advise him to think about risk assessment? O A. Assessing the risks of implementing your solution helps you to avoid decision bas O B. You'll improve your chances for promotion if you can learn to manage the risks of implementing any new solution effectively C. Assessing the risks of a new solution allows you to consider the adverse consequences of your solution before you implement toodeng addition D. Risk assessment is necessary only where additional costs may be involved OO