Select the least accurate statement regarding waiting line management.

Question $1$ options:

A Poisson arrival process means that the time between arrivals is normally distributed.

Deterministic capacity analysis ignores randomness when assessing resource requirements of a system.

Of the three basic areas for change$$service process, arrival process, and waiting process$$our discussion on the psychology of waiting lines is most relevant for the waiting process.

The main difference between the M$/$M$/1$ and M$/$D$/1$ models is M$/$D$/1$ assumes constant service time whereas M$/$M$/1$ assumes variable service time.