Select the term for the definition.

The value that a product or service brings to a customer that meets or exceeds their expectations. Can also address factors such as reliability, durability, serviceability, and conformity to customers' expectations and specifications.

The ability of an organization to make more money through investments and receiving revenues through the sale of their products and$/$or services, than they are expending on providing those products and$/$or services.

The Six Sigma problem solving approach phases and activities for continuously improving the quality and productivity of products, services and processes.

Assessing the impact of financial costs and benefits based on the impact of compounding interest.