Question: Select the true statements about customer profitability. Multiple select question. CRM systems are used to measure customer profitability. It is the amount of profit an

Select the true statements about customer profitability.
Multiple select question.
CRM systems are used to measure customer profitability.
It is the amount of profit an organization makes from selling products or services to a customer or group of customers over a specified time period.
Customer profitability is abbreviated CPA
CP is calculated by subtracting the costs associated with sales and engagement from the revenue earned from the sales of products or services.

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