self reflection on Developing a socially responsible culture throughout the organisation. Company staff are encouraged to share the same values of equity, sustainability, quality and acting in the best interests of society. Leaders can show their commitment to this culture by introducing volunteering programmes, managing and encouraging diversity and reporting on issues such as gender pay gaps within the organisation and the industry as a whole. Leaders can enhance the culture by rewarding appropriate behaviour, such as recognition for staff who make innovative suggestions to enhance future energy efficiency in operations, or through reinforcement of values in company meetings and literature