Question: Service and support are more important in e - commerce than in traditional commerce because e - commerce companies _ _ _ _ _ .

Service and support are more important in e-commerce than in traditional commerce because e-commerce companies _____.
Question 5 options:
rarely cut out the middleman in the link between suppliers and consumers
do not have a physical location to help maintain current customers
do not continue business with unsatisfied customers
focus only on attracting new customers

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