Question: Services are intangible and that is a problem for service marketers because customers cannot touch or feel service. Which of the following is MOST effective
Services are intangible and that is a problem for service marketers because customers cannot touch or feel service. Which of the following is MOST effective in overcoming intangibility?
Group of answer choices
offer monetary incentives to customers
use robots or automation technologies
offer moneyback guarantee
use virtual reality to let customers get a feel for the service
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