Question: Services marketing is different from product marketing because ( multiple correct answers possible ) a . Quality is more difficult to standardize b . You

Services marketing is different from product marketing because (multiple correct answers possible)
a.
Quality is more difficult to standardize
b.
You can't store a service
c.
Customer and company co-produce value
d.
Dissatisfaction with services generates more negative reactions than with tangible products
e.
Brand plays a less important role in services than in tangible goods

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