Question: SH Co., as in Question 1 and 2, has been using a small accounting package to manage its enterprise accounting transactions and processes since 2008.

SH Co., as in Question 1 and 2, has been using a small accounting package to manage its enterprise accounting transactions and processes since 2008. However, its package has not been updated to the latest version released by its vendor in 2015. Its database server tends to run slowly. It depends on a small IT team – headed by one IT manager and two IT executives – to maintain and update its accounting systems. As SH Co. has plans to expand across to Vietnam and Indonesia, the CEO believes they require a more robust and powerful accounting system to support their expansion plans. SH Co.’s CEO has designated the IT team to execute this project.

Assume you are the IT manager in SH Co. and you are in charge of assisting the CEO in implementing this project.

(a) Describe how you as the IT manager would go about gathering and generating the requirements for this new system. Support your answers with methods listed in the note and justify your recommendations with details of the company that are provided in the text. (10 marks)

(b) After reviewing several key vendors and their packages, you decided to recommend the Microsoft Dynamics package for Singapore and the regional countries’ offices. Based on the vendor’s recommendation, you decided to adopt the Big Bang approach for the implementation. Drawing on course notes, describe what are some challenges and risks that SH Co. face if they were to adopt your recommendations. (Do not only state general challenges and risks. You have to discuss the project challenges and risks using information from the above description)

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