Shadow (get to know and interview) two sales professionals: one from B2C and one B2C. Objective/s: 1) Gain insights on how to be a top-notch, quality sales professional 2) Practical application of asking open-ended questions and active listening skills 3) Develop analytical skills in reviewing current methods and presenting recommendations for improvement 4) Apply learning from reading the book and in-class discussion in the analysis process. Guideline: 1) Select a B2C salesperson who displays expertise in selling and showcases high-level customer service. Select someone you admire. 2) Ask your selected person questions with the objective and mindset of learning key points to help you grow in the sales field. 3) Understanding you have to ask questions to build rapport in the interview which would run anywhere from 10-20 questions, select 5-7 questions from the complete interview where you gain core sales values and practices. 4) Write a report with question and answer format. 5) Analyze the interview or call and summarize your findings and learning. 6) Repeat steps 1-5 for your selected B2B salesperson.