Question: Share a positive or negative experience that you have had as a client or customer. What kind of professionalism (or lack of professionalism) did you

Share a positive or negative experience that you have had as a client or customer. What kind of professionalism (or lack of professionalism) did you experience? Describe what you learned from the interaction. If you choose to discuss a negative experience, do not identify the company name for person's name) in your response

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