Short, Informal Report --- in Memo Format

Angel Gurrerro, computer information technologist at HeartHome Insurance, has travelled from his office to a branch location out of town. While on his job-related travel, he encountered a problem with his companys remanufactured laptop computer. He realized that the problem had been ongoing not only for his laptop but also for six other remanufactured laptops that the company had recently purchased.

Angel thinks he knows why the laptops are malfunctioning and plans to research the issue. When he returns to his home office from travelling, he needs to write a report. What type of report should he write? Explain your answer, based on the information provided in this chapter.