Question: Short - Term Actions 1 . Optimize Operations:Close unprofitable outlets to reduce overhead and focus resources on high - performing locations.Improve service quality by investing
ShortTerm ActionsOptimize Operations:Close unprofitable outlets to reduce overhead and focus resources on highperforming locations.Improve service quality by investing in staff training, particularly for mechanics and customerfacing employees.Streamline inventory management to minimize holding costs and improve turnover efficiencyEnhance Financial Position:Renegotiate supplier terms to improve cash flow and reduce interest obligations.Secure an extended line of credit from the bank by meeting required financial conditions such as the current ratio and interest coverage targetsRebuild Reputation and Customer Trust:Launch a customer satisfaction program to address quality concerns and complaints effectively.Implement a marketing campaign emphasizing quality improvements and customer benefits.LongTerm StrategyProfessionalize Management:Transition operational leadership to experienced professionals to stabilize the company and ensure strategic focus.Develop a succession plan to ensure continuity in leadership and accountabilityFocus on Core Strengths:Prioritize highquality tire sales and reduce dependency on lowmargin automotive services until the company is financially stable.Partner with reputable suppliers to restore product quality and customer confidenceStrengthen Stakeholder Relationships:Rebuild trust with the bank and suppliers through transparent financial reporting and improved payment practices.Engage in community outreach to enhance customer loyalty and brand reputation. Paraphrase
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