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concluded that unforeseen "psychological factors somehow interfered with their experiments Social Setting and Human Relations One study focused on worker fatigue and output. Six assembly workers were isolated for intensive study in a special test room. Their production was measured as changes were made to the length of rest pauses, workdays, and workweeks. Results showed that produc- tivity increased regardless of the changes. Researchers concluded that the new "social setting in the test room made workers want to do a good job. They shared pleasant social interac- tions with one another and received special attention that made them foel important. They ethics> KNOW RIGHT FROM WRONG > "If our drivers have to veer off, they call and say we are taking a little personal time. It is changing their behavior in a positive way." Tracking Technology Monitors Worker Behavior The founder of the National Workrights Institute, Lewin Maltby, champions worker privacy. But he also says the issue is not "whether employers should monitor" but a question of how. The institute's position is that employees have the right to know they are being monitored and also what the procedures are for han- dling alleged violations. The landscaping firm Plants, Inc. follows that advice, and all 16 employees know their company phones have mobile monitoring turned on. Still, some employees com- plain that their privacy rights are being violated. Employees who don't like tracking technology have little legal recourse. Employment law professor Matt Finkin from the Univer- sity of llinois says that this is an area where "technology is ahead of the law by about a generation" Unions are taking issue with the practice in some cases and negotiating rules of une, including disciplinary procedures. But for now electronic monitoring has gained a strong foothold both inside and outside the office. Oshotbydave/Stockphoto fyou put technology together with scientific management, what do you get? For many in the trucking industry the answer is GPS tracking follow their engineered routes and aren't wasting-or even stealing-company time. How far should this tracking technology Should the use of tracking technology to monitor employee go and what ground rules should be followed? At a small pest control company the general manager secretly have rights to use at their discretion? Would you be comfortable installed GPS software on cotmpany-issued smartphones. This being monitored when making outside sales calls, for example, allowed him to track drivers. After noticing that one was kopping conversations? What message does the use of electronic moni- regudarly at a single address, the manager confronted the driver and learned he was seeing a woman. The driver wus fired. That was technology this way, and who has rights to what in this case? the fint anyone knew the manager was using the tracking How would you feel if your phone or computer had a tracking Jechnology. Now, the manager saye "If our drivens have to veer off, they call and say we are taking a little personal time. It is changing their behavior in a positive way. chnology that monitors drivers to make sure iney WHAT DO YOU THINK? behavior be regulated by law? Or, is it a practice that employers or when using your company phone for private browsing and toring communicate to employees? What are the limits to using device on it that informed your parents what sites you'd visited, or what people you'd called? Would it matter if thay were paying for these devices? Why or why not? 51 concluded that unforeseen "psychological factors somehow interfered with their experiments Social Setting and Human Relations One study focused on worker fatigue and output. Six assembly workers were isolated for intensive study in a special test room. Their production was measured as changes were made to the length of rest pauses, workdays, and workweeks. Results showed that produc- tivity increased regardless of the changes. Researchers concluded that the new "social setting in the test room made workers want to do a good job. They shared pleasant social interac- tions with one another and received special attention that made them foel important. They ethics> KNOW RIGHT FROM WRONG > "If our drivers have to veer off, they call and say we are taking a little personal time. It is changing their behavior in a positive way." Tracking Technology Monitors Worker Behavior The founder of the National Workrights Institute, Lewin Maltby, champions worker privacy. But he also says the issue is not "whether employers should monitor" but a question of how. The institute's position is that employees have the right to know they are being monitored and also what the procedures are for han- dling alleged violations. The landscaping firm Plants, Inc. follows that advice, and all 16 employees know their company phones have mobile monitoring turned on. Still, some employees com- plain that their privacy rights are being violated. Employees who don't like tracking technology have little legal recourse. Employment law professor Matt Finkin from the Univer- sity of llinois says that this is an area where "technology is ahead of the law by about a generation" Unions are taking issue with the practice in some cases and negotiating rules of une, including disciplinary procedures. But for now electronic monitoring has gained a strong foothold both inside and outside the office. Oshotbydave/Stockphoto fyou put technology together with scientific management, what do you get? For many in the trucking industry the answer is GPS tracking follow their engineered routes and aren't wasting-or even stealing-company time. How far should this tracking technology Should the use of tracking technology to monitor employee go and what ground rules should be followed? At a small pest control company the general manager secretly have rights to use at their discretion? Would you be comfortable installed GPS software on cotmpany-issued smartphones. This being monitored when making outside sales calls, for example, allowed him to track drivers. After noticing that one was kopping conversations? What message does the use of electronic moni- regudarly at a single address, the manager confronted the driver and learned he was seeing a woman. The driver wus fired. That was technology this way, and who has rights to what in this case? the fint anyone knew the manager was using the tracking How would you feel if your phone or computer had a tracking Jechnology. Now, the manager saye "If our drivens have to veer off, they call and say we are taking a little personal time. It is changing their behavior in a positive way. chnology that monitors drivers to make sure iney WHAT DO YOU THINK? behavior be regulated by law? Or, is it a practice that employers or when using your company phone for private browsing and toring communicate to employees? What are the limits to using device on it that informed your parents what sites you'd visited, or what people you'd called? Would it matter if thay were paying for these devices? Why or why not? 51
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The Scope of Workplace Monitoring Does the thought of workplace monitoring remind you of George Orwells dystopian novel 1984 where secret surveillance monitors everything the citizens of Oceania do It ... View the full answer
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Cost Accounting Foundations and Evolutions
ISBN: 978-1111971724
9th edition
Authors: Michael R. Kinney, Cecily A. Raiborn
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