Shouldice Hospital Ltd$\mathrm{.}1.$ What are the issues, problems, and challenges in the case?$2.$ What evidence shows that Shouldice Hospital is successful?$3.$ Calculate profit for both the hospital and the clinicStrategy$4.$ What is Shouldice Hospitals $($external$)$ target $($patient$)$ market? $5.$ Who is Shouldices $($internal$)$ target market? That is$,$ what type of physicians, nurses, and staff does Shouldice seek? Compare a surgeons lifestyle at Shouldice versus a typical surgeons lifestyle$\mathrm{.}6.$ Who is Shouldices competition?$7.$ What is Shouldices distinctive means of approaching its target market?$8.$ How does Shouldices operations strategy support its business strategy?Resource Capacities$9.$ Calculate the weekly production capacities of the examination rooms, the operating rooms, the physicians, and the hospital beds. What is the capacity bottleneck?Shouldice Hospitals Service$-$Delivery System$10.$ How does Shouldice minimize its costs?$11.$ What features of the Shouldice Hospitals service$-$delivery system foster early patient ambulation following surgery?Quality Assurance$12.$ How does Shouldice control its quality? How does Shouldice assure its quality? $($Hint: Quality control is reactive $[$How does the system respond to a defect or problem?$],$ while quality assurance is proactive $[$What does the system do to assure quality in the future?$]13.$ How does Shouldice achieve service reliability or reliability in patient outcomes? $($For example, Shouldices recurrence rate is $0\mathrm{.}8$ percent while American averages are $10$ percent.$)$Expansion$14.$ Should Shouldice expand? If so$,$ how? $15.$ If $45$ new beds are added at a cost of $$4$ million, how much would capacity increase? What would the return on investment be$?$ What would the disadvantages associated with adding more rooms be$?$ Should more beds be added? $16.$ Should surgeries be scheduled on Saturday? What would the additional contribution be$?$ What would the disadvantages associated with Saturday surgeries be$?17.$ Should a second facility be built elsewhere? $18.$ Should Shouldice expand into other medical procedures?