Question: Show me the steps to solve Service Description Processing Time Resource Used A . Wash Exterior car washing and drying 1 0 min. 1 automated
Show me the steps to solve Service Description Processing Time Resource Used A Wash Exterior car washing and drying min. automated washing machine B Wax Exterior car waxing min. automated waxing machine C Wheel cleaning Detailed cleaning of all wheels min. employee D Interior cleaning Detailed cleaning inside the car min. employee The company offers the following packages to their customers: Package : Includes only car wash service A Package : Includes car wash and waxing services A and B Package : Car wash, waxing, and wheel cleaning services A B and C Package : All four services A B C and D Customers of CC Car Wash visit the station at a constant rate you can ignore any effects of variability of customers per day. Of these customers, percent buy Package percent buy Package percent buy Package and percent buy Package The mix does not change over the course of the day. The store operates hours a day. a What is the implied utilization of the employee doing the wheel cleaning service? b Which resource has the highest implied utilization? For the next summer, CC Car Wash anticipates an increase in the demand to cus tomers per day. Together with this demand increase, there is expected to be a change in the mix of packages demanded: percent of the customers ask for Package percent for Package percent for Package and percent for Package The company will install an additional washing machine to do service A c What will be the new bottleneck in the process? d How many customers a day will not be served? Which customers are going to wait? Explain your reasoning!
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