Question: SHOW WORK. I WANT TO KNOW HOW TO DO THIS, PLEASE. (USE EXCEL) Customers call a call center to make room reservations for a small

SHOW WORK. I WANT TO KNOW HOW TO DO THIS, PLEASE.

(USE EXCEL) Customers call a call center to make room reservations for a small chain of 42 motels located throughout the southwestern part of the United States. Business analytics is used to determine how and if the following performance metrics are related: time by month, average time on hold (seconds) before a customer reaches a company customer service representative, percent of time the customer inquiry is solved the first time (called first pass quality) and customer satisfaction with the overall call center experience. Answer the following: a) Illustrate the interlinking relationships by constructing scatter charts the relationships between all pairs of variables. (15 Points)

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