sides) to document this and include a feedback request page with between three and ve questions or points that you feel are relevant to your performance. Your nal work should be checked for spelling, grammar and punctuation. Your Assessor will observe you and complete the following checklist. All task criteria must be satisfactorily demonstrated. Areas to be assessed Observed Narration Actively participates in the D Yes roleplay D No Prepare to conduct the workplace communication: ' Read and interpret the information for the task correctly ' Conrm the objective for the communication in person or in their communication plans ' Determine roles in the D Yes communication D No ' Identify and prepare for any diverse communication needs ' Identify an appropriate method for the communication ' Prepare information and identify roles for team members. Conduct the workplace communication: ' Use the identied method of communication, making sure diverse needs are considered ' Explain the activity and alEocate roles ' Negotiate roles as required, Negotiate and resolve D Yes communication challenges D No using problemsolving skills ' Use interpersonal skills to build rapport and a working relationship ' Communicate respectfully, providing feedback and additional support as required. Evaluate their communication: ' Summarise the communication in a report ' Identify any unresolved communication issues in the report ' Identify what went well and where improvement in the D Yes communication could be made in the report D No ' Include a feedback request page in the report with between three and ve questions Present a nal printed report to the relevant person in charge. J :\\VET\\Business\\BSB40120 Certicate IV in Business\\BSBXCM401\\STUDENT ASSESSMENT GUIDE\\BSBXCM4WOCX