Question: SimQuick must be used for this problem Management wants to study the performance at a local Dairy King (DK) restaurant during its second shift, 11:00

SimQuick must be used for this problem Management wants to study the performance at a local Dairy King (DK) restaurant during its second shift, 11:00 am to 5:00 pm. The two main areas under study are: drive-thru and dine-in. The process at the drive-thru works as follows. Cars arrive and line up to place an order. It has been observed that the time between car arrivals is described based on the following table: Time Time between Arrivals at the drive-thru Time Time between Arrivals at the drive-thru 11am - 12pm Exp(2min) 2pm - 3pm Exp(5min) 12pm - 2 pm Exp(4min) 3pm - 5pm Exp(4min) There is only room for eight cars to line up. The time to place an order, based on historical data, is summarized in the following table. Interval (minutes) Frequency Interval (minutes) Frequency 1.0 30 2.5-3.5 84 1.5 60 3.5-4.5 39 1.5-2.5 72 4.5-5.5 15 Cars then move forward to a single window, at which they pay and pick up their order. Two cars can fit between a car placing an order and another car at the pay/pick-up window. The amount of time a car sits at the pay/pick-up window can be approximated by an exponential distribution

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