You have recently been appointed as the Store Manager of the Australian Hardware Newcastle store.

You and the COO (Chief Operating Officer) have discussed opportunities for you to make an impact and improvements in relation to how the Newcastle store operates. An area for improvement that has been previously identified by the Human Resources Manager is around developing policies and procedures for your store. You have noticed the Wollongong store has already implemented policies and procedures which have made a positive operational impact on the store. These policies and procedures only require minor amendments before they can be utilised in your store. As these policies and procedures will be new to staff, it will be essential communicate these changes, as well as to organise and provide training to all staff.

To support you in developing and implementing the policies and procedures you have decided to develop a project plan, which will assist you with planning, monitoring and implementing your project.

The project will include:

Amending Wollongong policies and procedures to suit the Newcastle store

Creating a Newcastle Store section on the company Intranet

Publishing policies and procedures to the Intranet

Communicating the policies and procedures to staff

Organising and providing training to all staff

Collecting feedback from staff on new policies and procedures

The project will not include:

Collecting feedback from staff on training

Reviewing policies and procedures to identify whether further changes are required

You have spoken to the Newcastle store about the project that they undertook, and they have advised you that you are likely to encounter competing priorities between HR and department managers as department managers do not like to take their staff away from serving customers in order to attend training.

Part A - Project plan

You are required to demonstrate your ability to create a project plan. The project plan must incorporate all the project plan specifications within the project plan template in Appendix 1.  Your completed project plan will be approximately 1000 words in length. All completed reports and evidence must be uploaded into Canvas once completed.

Appendix 1

Project Plan

Project Title

Project title

The name or title of your project.

Project purpose

The purpose/reason for your project.

Relationship to other related projects

If your project is related to other projects, include this here. If it is not, please mark - not applicable.

Project objectives

The project objectives should be aligned to the organisation’s strategic context, including:

Mission

Goals

Objectives

Operations

Organisational      structure

Ensure that you outline the organisation’s mission, goals, objectives and operations and how the project relates to them.

Scope (include key deliverables and documentation)

In scope:

Out of scope:

Assumptions

Constraints

Key People

Include a short explanation of how each of the key people contributed to the development of this project plan.

Project client/owner:

Project sponsor:

Stakeholders:

Project Manager (you):

Project team members:

Responsibilities and reporting schedule

Using the information, you generated in the work breakdown structure (WBS), update the schedule below.

Item (Task)

Milestone date

Responsibility

Communication method

Resource and cost plan

Resource planning is where you determine what resources (people, equipment and materials) and what quantities of each should be used to perform activities.Once the resources have been determined, estimate the project costs.Include a more detailed resource and cost plan in the Appendices if required.

Deliverable/Milestone/Phase

Resource

Cost

Risk Management Plan

Your risk management plan should include WHS/OHS considerations where appropriate (using Australian legislative framework).

Risk

Level (high/medium/low)

Management strategy

Communications and reporting

Include a high-level communications plan here. The communications plan should reflect the organisation’s structure and reporting requirements.

Stakeholder

Information required

When required

Format

Applicable legislation and regulations (using Australian legislative framework)

Legislation/Regulations

How they apply to the implementation of the project plan

14. Appendices

List the Appendices that are attached to your project plan, for example:

work breakdown structure

Gantt chart

budget and resource allocation

Record keeping

15. Project approvals

Add any signatures that are required for approval to proceed to the next phase.

Project ManagerProject Sponsor

Project Client/OwnerOther

Work breakdown structure

A work breakdown structure (WBS) in project management is a tool used to define and group the project's work tasks in a way that helps organise and define the total work scope for the project.The WBS is a dynamic tool and can be revised and updated as needed by the project manager.

Level 1

Level 2

Level 3

Task 1

Sub-task 1.1

Work item 1.1.1

Work item 1.1.2

Work item 1.1.3

Sub-task 1.2

Work item 1.2.1

Work item 1.2.2

Work item 1.2.3

Task 2

Sub-task 2.1

Work item 2.1.1

Work item 2.1.2

Work item 2.1.3

Sub-task 2.2

Work item 2.2.1

Work item 2.2.2

Project   Sponsor:

Version:1

Project   Client:

Date:

Project   Manager:

File Name: R&R.doc

Page x of y

Gantt chart

To use a Gantt chart, list the activities and tasks in column A, select an appropriate time intervaldays, weeks or months), allocate the dates to columns B onwards and plot the expected time duration (total time from start to completion) under the appropriate column by selecting shading from the cells.When you wish to provide a status report, simply color or shade in black those items that are completed or estimate the percentage complete. This will give you an immediate visual representation as to whether you are on schedule. You can add extra columns for assignment of responsibilities etc. For small projects, a Gantt chart can be created as a spreadsheet.

Activity/Task

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

Project   Sponsor:

Version:1

Project   Client:

Date:

Project   Manager:

File Name: Gantt.doc

Page x of y

Resources and budget

Project Name:

Income

Incl GST

Excl GST

Total income

Expense

Incl GST

Excl GST

Subtotal

Contingency (+10%)

TOTAL

Project   Sponsor:

Version:1

Project   Client:

Date:

Project   Manager:

File Name: RiskPlan.doc

Page x of y

Record keeping

State the location and timeframe in relation to maintaining all records for the project plan.