Question: Since 2 0 0 0 utilization management is increasingly focused on identifying and changing the behavior of the small percentage of very high utilizers of

Since

2000

utilization management is increasingly focused on identifying and changing the behavior of the small percentage of very high utilizers of health care services. These efforts have especially focused on which of the following sets of patients

/

plan enrollees:

.

Long term care patients.

.

Patients

/

enrollees using Emergency Room Services

.

Ambulatory Surgery patients

.

Orthopedic Surgery patients

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