Question: Since a high-quality product is expected by consumers, each case is produced by master craftsmen with the utmost care and attention to detail. The production

Since a high-quality product is expected by

Since a high-quality product is expected by consumers, each case is produced by master craftsmen with the utmost care and attention to detail. The production process is extremely labor intensive and consists of the 6 primary steps shown below. Each step is a separate workstation in the process. Note that the Mold Hinge and Fixtures step occurs separately from and simultaneously with the Tan Leather, Dye Leather, and Shape Case processes. Answer the following questions based on the information provided. Tan Leather 30 min Dye Leather 15 min Shape Case 10 min Mold Hinges and Fixtures 5 min Install Hin Fixtures 10 min Assemble Case 10 min a) which step in this process is the bottleneck? (2) b) How many briefcases are processed at the bottleneck workstation per hour? (2) c) What is the throughput time of the overall process? (2) d) If the manufacturing facility operates 8 hours per day, 250 days a year, what is the annual capacity of this manufacturing process? (2) e) Assume the company decides to hire additional workers in order to duplicate the bottleneck step identified in part a so that there are 3 of these workstations instead of 1. Redraw the diagram showing the flow of the revised process. (4) f) Answer parts a through d again based on the new process created in part e? (8)

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