1. Sincerity: When offering praise or feedback, it is important to be sincere and provide specific examples or qualities that warrant recognition.Instead of using exaggerated or generic statements, focus on genuine appreciation and highlight the specific contributions or qualities that impressed you. For instance, praising a colleague for their attention to detail and thoroughness in completing a complex task shows sincerity and reinforces a positive professional image.

QUESTIONS-

mentioned active listening (or at least listening as part of audience awareness) as a way to understand your audience's needs and in this case SINCERITY. But what about when you are communicating through writing? How can you gain an understanding of their needs then?

How can you demonstrate your credentials, knowledge, and expertise to your audience?