Question: Situtation: You notice when it gets busy, some associates start taking shortcuts that could impact their work quality. Solution: Talk with the associates to determine

Situtation: You notice when it gets busy, some associates start taking shortcuts that could impact their work quality. Solution: Talk with the associates to determine if shortcuts are needed. Work with your team to find shortcuts that do not impact quality. Is the solution: Ineffective

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Moderately Effective

Highly Effective

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