Six Sigma Organizations should only launch projects they can:

Select one:

a. Fund

b. Support with people resources.

c. Manage

d. All of the above

e. None of the above

True or False: The overall Six Sigma Process is one that is a constant and everlasting initiative while Six Sigma Projects are finite in scope with a definite beginning, middle, and end goal. Select one:

a. True

b. False

True or False: More than one brainstorming session may be necessary in order to create a list of possible Six Sigma Projects.

Select one:

a. True

b. False

Which of the following is also known as muda of transportation?

Select one:

a. Correction

b. Inventory

c. Motion

d. Conveyance

e. Waiting

To gain a better understanding of how to measure the quality of a process, teams must convert ________ to CTQ's through a diagramming process known as a ________.

Select one:

a. VoC Statements, CTC Tree

b. CTC Statements, Voc Tree

c. VoC Statements, CTQ Tree

d. CTQ Statements, VoC Tree

Which of the following is NOT a cost included in the cost of Quality?

Select one:

a. Cost of Customer Quality

b. Cost of Poor Quality

c. Cost of Good Quality

d. Prevention Costs

e. Appraisal Costs

Regarding performance, ________ sources of information include complaints or issues raised by employees, existing performance metrics or reports, financial reports, and quality reports, while ________ sources of information include VOC (Voice of the Customer) tools.

Select one:

a. internal, external

b. external, internal

True or False: Scheduling and maintaining that schedule, setting milestones, and budgeting time and resources are integral parts of the Six Sigma Process; it is the responsibility of all Six Sigma Project Team members to adhere to a set schedule, conserve time and resources, and meet milestones.

Select one:

a. True

b. False

A strong problem statement:

Select one:

a. lays a stable foundation for a Six Sigma Project

b. is critical to the success of a Six Sigma Project

c. sets appropriate expectations for a Six Sigma Project for an organization's leadership.

d. Some of the Above

e. All of the Above

True or False: In seeking to improve processes, a company should select as many projects as possible to maximize the positive impact on quality.

Select one:

a. True

b. False

Which of the following professionals is directly responsible for the process in a leadership capacity?

Select one:

a. Sponsor/Champion

b. Business/Process Owners

c. Black Belt

d. Master Black Belt

e. Project Manager

f. Timekeeper

g. Scribe/Minute Taker

h. Team Member

A ________ standard deviation represents an overall wide spread of data points while a ________ standard deviation represents a closely clustered set of points.

Select one:

a. precise, variant

b. variant, precise

c. larger, smaller

d. smaller, larger

In this phase, loose ends are tied and the project is transitioned to a daily work environment.

Select one:

a. Define

b. Measure

c. Analyze

d. Improve/Design

e. Control/Verify