Question: Six Sigma Programs: Utilize advanced statistical methods to improve quality by reducing defects and variability in business process performance Suggests that all activities can be

Six Sigma Programs:
Utilize advanced statistical methods to improve quality by reducing defects and variability in business process performance
Suggests that all activities can be controlled, employee empowerment is the best control tool, and 100% control is possible
Consist of a disciplined statistics-based system aimed at producing not more than 2.5 defects per million produced for an assembly process
Radically redesign and streamline how an activity is performed
Are based on three principles: 1) all work is a statistically controllable process, 2) no well-controlled process allows variability, and 3) defect-free work requires tight controls

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