SKILL BUILDER Human Resource Forecasting Assignment L. opsectives A. To give you practice in fortcasting an organization's human resource seede. B. To familiarize you with some of the factors that affect an organization's future humin resource needs (growth, satomation, turnover). C. To familiarize you with the complexities invalved in making human resource forecasts. D. To point out that all human resource forecasting is based on assuinptions and that these assumptions are critical to the accuracy of the forecast. Incorrect assumptions lead to erroneous forecasts. II. Tuse Require to Compure: One to two hours. III. INSTRuenows Tou have been given the assignment of forecasting the human resource needs of the National Bank and Trast Company which currently employs approximately 1,100 people. The bank presently has 50 branch offices located throughout the metropolitan area, each of which employs approximately 14 individuals. The bank expects to add 38 beanches during the neat three years. Branches within the bank differ conriderably in aize, 50 the figures given represent averages. During the past month, the bank has placed an order for 30 antomated teller machines to be placed in its old branch offices. These machines are scheduled to be in operation December 31 , one year from now. The bank has found that for each new machine parchased, one less teller is needed, on average. A breakdown of the bank's current stafing is shown in Table 1. The bank has asked you to perform three human resource forecasting tasks. First, based on the assumptions given below, you are required to determine employee tumover for the main office, the old branches, and the new branches. Your boss would like to know this information for each of the next three years and for each of the major personnd categories (i.e, supervisors, tellers/derical, and main office). Your job is to complete Table 2. Segond, your boss would like to know the number of new employees the bank will need to lire for each major personal category for each of the next three years. Your job is to complete Table 3 . Finally, your boss would like to know the total number of employees who will be working for the bank as of the end of each of the next three years. Your job is to complete Table 4 . In order to complete your assignment, your boss has told you to make a aumber of assumptions. They are: A. You are meking all projections in December for subsequent years ending December 31. B. With regard to old branches, assume 1. The 50 old branches employ 4 supervisors and 10 clerical personnel/tellers each. 2. On December 91 (one year bence) 30 teller machines are placed in operation and replace 30 tellers. 3. The bank does not terminate any employees because of the new teller machines. Ratber, as tellers quit throughout the year, 30 are not replaced. 4. Tumover is 30 percent for telilersiderical personnel, and 20 percent for supervisors. G. Whategard to-mew brankes, sosume 4.-Wew-branches-ase-edded-as follows-10-in-Year-1, 12 in-Year-2, and-16-in Year-3, 2. Hach-sew-branch-employs 14 individuals-(4-apervisers and 10 - tellers/clerical), 3. The bank does not terminate any emplojees because of the new teller mechines. Rather, as tellers quit throngheut the year, 30 are not replaced. 4. Turnover is 30 percent for tellers/derical personisel, and 20 percent for supervisors. t-Wew-beaeches-are-edded-as-follown-10-in-Year-1,-12-in-Year-2-and-16-in-Year-3, 100 3.-New-branches-ane-added-evenly throughoot-the-year-Thas, for-the parpese of * 16 \% D. With regard to the main office, assume that tumover will be 10 percent per year