Question: Slack et al . ( 2 0 1 0 ) define operations strategy as . . . ? Question 1 7 Select one: Identifying customer
Slack et al define operations strategy as
Question Select one:
Identifying customer requirements and meeting them profitably
Maximising customer satisfaction
The pattern of strategic decisions and actions that set the role, objectives and activities of the operation
Ensuring enough cash is available to pay suppliers
Choosing which products to manufacture
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