So Practical - Cluster 3 - Word o X File Home Insert Design Layout References Mailings Review View Tell me what you want to do... Calibri 11 - P A Aa - AL AaBCCD X Cut Be Copy Format Painter Clipboard Paste Sign in Share Find - ac Replace Select AaBbCcDc AaBbCcDi AaBbCcDi AaBbCcDi AaBbCD AaBbCcDc AaBbCcD 1 No Spac... Heading 7 Subtle Em... Emphasis Intense E... Strong Quote BI Uabe x, x A , Intense Q... Editing Font Paragraph Styles 1..................2...3.....4......5....6 .... 7 L CLUSTER 3 SECTION 2 - PRACTICAL Your firm is the leading provider of commuter service in the city. As one of the senior team leaders at the Central Depot, you regularly meet with you team to provide leadership and supervision as the members carry out their duties. Recently, the managing director advised that due to the pandemic, all drivers must be tasked to work for only one shift and that overtime will only be approved for drivers who maintained a 4.5 rating on their last two performance review. As a result of the advisory, the following circumstances developed: a. Two of the drivers, Mark and Patricia, who were at a 3.5 rating confronted George, a driver who had over the years maintained 4.5 and above rating, stating that it was because of him why the overtime "cut-out". This ended up in a conflict between them which resulted in a physical fight. b. You scheduled a meeting with the drivers to advise them about the development and outline how the goals of the depot will be achieved. REQUIRED: Page 1 of 3 516 words LE + 116% Type here to search a 28C 6:20 PM 8/11/2021 713 So Practical - Cluster 3 - Word o X File Home Insert Design Layout References Mailings Review View Tell me what you want to do... AaBCCD X Cut Eg Copy Format Painter Sign in Share Find - ac Replace Select- Editing Paste Calibri 11 - P A Aa - AL AaBbCcDc AaBbCcDi AaBbCcDi AaBbCcDi AaBbCD AaBbCcDc AaBbCcD BI Uabe x, x A , 1 No Spac... Heading 7 Subtle Em... Emphasis Intense E... Strong Quote Font Paragraph Styles 1..................2...3.....4......5....6 .... 7 Intense Q... Clipboard REQUIRED: 1. Prepare an appropriate "Conflict-Grievance Report Form which will be completed when there is a conflict or grievance in the workplace. - | | 2. Role play: Demonstrate your ability to meet with all the drivers at your depot and: a. Advise them of the new development b. Explain your role as the team leader in helping them to achieve the depot's goals C. Outline the methods that you will use to monitor their performance 3. The Minister of Transport has requested that four (4) buses be placed on the new Kingston route to facilitate the movement of the pandemic medical team between the public hospital and the Sherry Resort and Hotel. Complete the attached work plan template to cover this special assignment. (Note: you may use the attached rubric as your guide) Page 1 of 3 516 words ng + 116% Type here to search O i a 28C 6:20 PM 8/11/2021 713 SU Practical - Cluster 3 - Word o X File Home Insert Design Layout References Mailings Review View Tell me what you want to do... Calibri 11 - A Aa- AL AaBCCD X Cut Le Copy Format Painter AaBbCcDc AaBb CcDi AaBb CcDi AaBbCcDi AaBb CCD AaBbCcDc AaBbCcD. 1 No Spac... Heading 7 Subtle Em... Emphasis Intense E... Strong Quote Sign in Share Find - ac Replace Select- Editing Paste B 1 Uabe x, x A , Intense Q... Clipboard Font Paragraph Styles l.'|''..''''''l''''''''''''''''''''.4''''''''''|':'6'''''''.. RUBRIC Performance criteria Conflict/grievance report form: Is appropriately formatted Contains well-structured questions for capturing relevant details on conflict/grievance Provides adequate space for entering details on conflict / grievance Provides space for relevant signatures Provides spaces for "Office Use" Role play: 0 Professional style and tone is used in the meeting '''''''4''''''.3.1.11.12.1.1.1.1...l.r Appropriate opening of the meeting is done Subject of the meeting is properly introduced Appropriate information is given on the new developments in the company Adequate explanation is given on your role as the team leader in helping them to achieve the depot's goals . appropriate details are provided on the methods that will be used to monitor performance Work plan: Client requirement id clearly outlined Objectives are aligned to task assigned Relevant and appropriate details to ensure proper execution of tasks are outlined in the plan Page 2 of 3 516 words LE + 116% Type here to search o a . 28C 6:20 PM 8/11/2021 713 SUF Practical - Cluster 3 - Word o X File Home Insert Design Layout References Mailings Review View Tell me what you want to do... Calibri 11 - Aa - AL AaBbCcDc AaBb CcDi AaBb CcDi AaBbCcDi AaBb CCD AaBbCcDc AaBbCcD. AaBCCD Sign in Share Find - ac Replace Select- Editing X Cut Be Copy Format Painter Clipboard Paste B 1 Uabe x, X A A = , 1 No Spac... Heading 7 Subtle Em... Emphasis Intense E... Strong Quote Intense Q... Font Paragraph Styles 1.!!!!!!!!! I'lllllllllllllllllllllllll'4''''''''''''''6' !|:::::: L Weekly Work plan Period: Name of Department: Client's requirement: Time allotted for completion of contract: Work objectives: 1. 2. 3. No. of Contingencies Resource Tasks to be performed Skills required Equipment required No. of equipment required persons required Factors that may affect completion persons REMARKS (if necessary) Page 3 of 3 516 words ng + 116% o Type here to search a w . 28C 6:21 PM 8/11/2021 713