Social network analysis: Question 13 options: 1) Is an application that suggests how to modify behavior and be more responsive to team members. 2) Provides realistic, life-sized holographic projections in which employees can hear and see collaborators as if they were physically present in the office. 3) Identifies performance gaps or deficiencies and examines training as one possible solution for the business units. 4) Is a mapping tool that can be used to reduce costs and improve communications within an organization