Question: Sofia, a student, uses many apps every day for shopping, studying, and chatting with friends. One day, she discovers that her email account was hacked
Sofia, a student, uses many apps every day for shopping, studying, and chatting with friends. One day, she discovers that her email account was hacked in a data breach. Later, her bankblocks her account because someone tried to steal her money. Sofia feels scared. She realizes she used the same password for many apps and never checked her privacy settings. Now, she wants to protect her information better but doesn't knowwhere to start. This problem makes her, and her friends think about how important digital safety is and howhard it can be to stay safe online.Based on the passage above, reflect and apply the phases of the Design Thinking method for the following questions.After gathering insights from Sofia, a student uses many apps every day for shopping, studying, and chatting with friends. Complete an Empathy Map by identifying FOUR relevant points for each of the empathy map categories that must include who you empathize with and the situation; see, say, hear, and do
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