Question: Solomon (2020) identifies five types of perceived risks: monetary, functional, physical, social, and psychological on page 167, in Consumer Behavior: Buying, Having, and Being .
Solomon (2020) identifies five types of perceived risks: monetary, functional, physical, social, and psychological on page 167, in Consumer Behavior: Buying, Having, and Being. Think about a purchase that you or your family made in the last month or two. Answer the following:
- Identify each type of risk associated with that purchase, and then analyze how you dealt with it (even when a risk is not associated with the purchase, explain why not).
- Did you identify or acknowledge it? Discuss it? Ignore it? Accept or reject it?
- Given this knowledge, how should a marketer approach you as a consumer regarding the purchase of this type of item?
- What would you do about perceived risk if you were the product manager for this item (hint: how would you modify the 4Ps of marketing place, product, price, and promotion)?
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