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Daniel, a customer care executive at an e-commerce site, receives a complaint from an elderly customer 4 regarding a mismatch in the product delivered to him. While dealing with this customer, Daniel should Multiple Choice O adopt a flippant approach if the customer is a bit arrogant, disoriented, or disrespectful. O be careful not to let biases about older people interfere with good service. O try to sound patronizing while addressing the customer's grievances. O treat the customer as if he or she is confused or disoriented